shipping policy
AGE VERIFICATION
In accordance with state laws prohibiting the sale of vaporizers to persons under 21 years of age, all orders containing a vaporizer will require that you provide verification of age and sign for the package upon delivery. If you place an order for a device and are unable to sign for your delivery, please contact support@dipdevices.com
SHIPMENT PROCESSING TIMES:
- All orders are processed within 2 Business days (Monday - Friday).
- Orders are not processed and shipped on weekends or holidays.
- Selecting expedited shipping will not decrease the order processing time.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATES:
Shipping charges for your order will be calculated and displayed at the checkout. USPS / UPS rates are automatically applied.
- Overnight delivery is only available for orders with delivery addresses within the continental United States.
- Delivery delays can occasionally occur.
SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES:
- Dip Devices cannot ship to a PO box
SHIPMENT CONFIRMATION & ORDER TRACKING:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Tracking # will be provided after orders have been processed.