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Lunar Support

Why Buy Lunar?

The Lunar vaporizer offers an unparalleled vaping experience at an affordable price, making it the perfect choice for concentrate enthusiasts. With Dip Devices' Patent Airflow Technology, the Lunar ensures smooth draws and maximum flavor. Lunar’s pack-and-go feature allows for effortless use on-the-go, and the powerful 650 mAh battery ensures long-lasting sessions. Choose Lunar for unrestricted airflow, convenience, and a complete hit that will enhance your vaping experience simply and effectively.

How Do I Use My Lunar? 
Using the Lunar vaporizer is straightforward. Load your preferred CBD or cannabis concentrate into the atomizer, turn on the device with 5 clicks on, 3 clicks will change your temperature setting, check the light indicator to see your temperature setting a Green light is Low (2.6v), a Yellow light is Medium (3.2v), and a Red light is high (3.8v). Set your desired temperature, pull softly while inhaling and enjoy smooth and flavorful draws. 


How Do I Clean My Lunar?
Cleaning your Lunar is simple and easy! 

First, take off the mouthpiece. Then take a toothpick or tweezers and pop off the two o-rings at the bottom of the Quartz Crystal Atomizer. Unscrew the Quartz Crystal Atomizer, and place it in a cup of isopropyl alcohol or ethanol alcohol (such as Quartz Qlean) for 30 minutes. Take a Q-tip soaked in alcohol and clean the inside of the mouthpiece along with the atomizer connection point. After 30 minutes, rinse and allow the Quartz Crystal Atomizer to completely dry. Like the other Dip Devices dab straws and dab pens, wipe down the main unit if necessary. Then reassemble and the Lunar is ready for blastoff again.  Regularly removing any residue or buildup will help keep your Lunar in great condition.

Check out this blog for more information on cleaning your Dip Devices vaporizers: 

https://dipdevices.com/blogs/news/when-and-how-to-clean-your-dab-pen

How Often Do I Clean Lunar?
Regular maintenance is essential to ensure the best performance from your Lunar vaporizer. We recommend cleaning the device after every few uses to maintain optimal flavor and vapor production. You can also purchase replacement atomizers to help keep your hits fresh and clean. 

How Do I Charge My Lunar?
To charge your Lunar vaporizer, use a standard micro-USB cable. 

For optimal performance and safety, DO NOT charge the Lunar vaporizer using "fast charging" micro-USB cables. Only traditional microUSB chargers (5V/450mA) from reputable sources should be used to charge your devices from Dip Devices. We recommend using a standard micro-USB cable to ensure the best experience and prevent potential issues. 

How Long Does the Atomizer Last?
The lifespan of the atomizer depends on factors like usage frequency and cleaning habits. With proper care and maintenance, the atomizer can last for months, but be sure to replace the atomizer every 8-12 weeks to ensure consistent vapor quality.

What Do I Do If My Lunar Won’t Work?
If your Lunar vaporizer experiences any issues, try troubleshooting using these instructions 

  • Remove atomizer
  • Clean
  • Fully charge device
  • Try a new atomizer
  • If the problem persists and you've ruled out user error, please contact our customer support team for assistance by reaching out at support@dipdevices.com, or calling 844-922-VAPE (8273). 

For warranty-related concerns, please refer to the warranty information below.

 

What Are the Differences Between Lunar, Little Dipper, EVRI, and Dipper?
Each Dip Devices product offers unique features to cater to various vaping preferences:

  • Lunar: Designed for load-and-go concentrate vaping, emphasizing unrestricted airflow and portability.
  • Little Dipper: A compact and discreet vape pen perfect for quick and convenient on-the-go vaping.
  • EVRI: A versatile and modular device that can be used as a concentrate vaporizer, nectar collector, dab straw, and can even be used for flower.
  • Dipper: A revolutionary dab pen that eliminates the need for a separate dab tool, offering a unique with both load-and-go and dab straw all in one convenient experience. 

What Causes Do Lunar Sales Support?

At Dip Devices, we believe in giving back. Choose Lunar and support causes that matter to you while enjoying an exceptional vaping experience! Depending on the color of the device you choose, part of the proceeds will be donated to specific causes: 

  • Black benefits Racial Justice through The National Diversity & Inclusion Cannabis Alliance (NDICA)
  • Red benefits Blood Donation Activism.
  • Forest Green benefits Reforestation and Land Conservation.
  • Ocean Blue benefits Marine Conservation.
  • Purple benefits Mental Health Support.
  • Cosmic benefits Breast Cancer Support.

Lunar Safety Recommendations:

Safety is our priority. Follow these recommendations for a safe vaping experience:

  • Do not use "fast charging" micro-USB cables. 
  • Only traditional microUSB chargers (5V/450mA) from reputable sources should be used to charge your devices from Dip Devices..
  • Keep the device and charging area clean and free from any debris.
  • Store the Lunar vaporizer in a safe and secure location away from children and pets.

Lunar Warranty Information:

If your Lunar vaporizer doesn't work out of the box and has been troubleshot, we will replace it for you. However, once the device has been used, it is no longer covered by the warranty. For detailed warranty terms and conditions, please refer to the warranty section in the user manual.