Free US shipping on orders $49+ • Black or Blue • Pocket-sized
Quick Start Guide
Step 1 — Charge the Device
Connect the included USB-C cable to the charging port and a standard 5V wall adapter, laptop, or power bank. The five-bar battery indicator shows your charge level, so you always know how much is left before you head out. Fully charge before first use.
Step 2 — Pack the Bowl
Grind your dry herb and pack the bowl. Don't overpack — a loose pack lets air flow through for an even burn. Ember ships empty; you supply the herb.
Step 3 — Press and Smoke
Press the ignition button and the electric element climbs to combustion temperature — no lighter technique required. The built-in ignition light lets you see the element working, so you know the bowl is lighting even in the dark. Inhale while the element is engaged, release when you're done.
After Each Session
Let the device cool, then tap out the spent herb. If the draw feels tight, push the poker through the small hole in the center of the bowl to clear it. If herb is stuck on the coil, brush it off with a soft brush — never touch the coil with the poker or anything metal.
What's in the Box?
Ember electric pipe
USB-C charging cable
Poker (cleaning tool for the bowl's center hole)
User manual and safety information
Troubleshooting
The draw feels blocked or really tight
Ash or resin is plugging the small hole in the center of the bowl. Let the Ember cool, tap out the bowl, then push the poker straight through the center hole a few times until air moves freely. Keep the poker in the bowl's hole only — don't use it on the coil. If the bowl stays clogged, soak it in 99% isopropyl alcohol, or swap in a spare bowl.
Nothing happens when I press the button
Check the five-bar battery indicator — if it's empty, charge for 30+ minutes and retry. If the battery has charge, check the coil for buildup: let it cool, brush off any stuck herb with a soft brush, then run the unit empty for 1–2 cycles to burn off residue. Never scrape the coil with anything metal.
Herb is stuck on the coil
Let the device cool completely and gently brush the herb off with a soft brush. Never use the poker or anything metal on the coil — it can damage it. Run the unit empty for 1–2 cycles to burn off what's left. A worn or damaged coil can be replaced: Ember igniter coil, $14.99.
Hits are weak or the bowl burns unevenly
Repack more loosely and grind to an even consistency. A clogged bowl also chokes airflow — clear the center hole with the poker and try again.
It won't charge
Try a different USB-C cable and wall adapter. Check the charging port for debris and clear it gently with a dry swab. Do not charge in your car.
Ember Specifications
Type: Handheld electric combustion device (true combustion — not vaporization)
Heat source: Electric heating element — no open flame, no fuel
Dimensions: 111 × 41 × 26 mm — roughly a key-fob footprint, shorter than your phone
Weight: ≈ 105 g
Battery: 600 mAh rechargeable lithium, 3.6 V
Charging: USB-C
Body: Sealed anodized aluminium — Black or Blue
Ember FAQ
Is Ember a vaporizer?
No. Ember is a true-combustion electric pipe: it burns dry herb and produces real smoke. Vaporizers produce vapor — a different experience entirely. If you actually want vapor, the Aster dry herb vaporizer is the right device.
Do I need a lighter or torch?
Never. The rechargeable electric element is the only heat source.
How do I know when my herb is done?
Stir your herb between hits. If it's discolored throughout, it's spent. If there's still some color, it's still usable — stir and fire it again.
Does it really work in the wind?
Yes. There is no flame to blow out. The element is powered and sealed inside the body, so a breeze has nothing to interrupt — that's why it works on a boat, a ridgeline, a chairlift, or a beach where a lighter simply doesn't.
Can I get it wet?
The sealed anodized body resists rain, spray, and splashes, and there's no fuel reservoir to flood. It is not submersible and doesn't carry an IP rating — don't drop it in the lake.
How do I check the battery?
The five-bar indicator on the body shows the remaining charge at a glance. Recharge over USB-C when you're down to a bar.
Why electric ignition instead of a flame?
Electric heat does the same thing on every press, so you stop torching one side of the bowl and wasting the rest. Even, repeatable ignition — plus no butane taste and nothing to refill.
How to Clean Your Ember
The rhythm: tap out the bowl after every session, clear the center hole with the poker whenever the draw tightens, and give the bowl an iso soak when flavor or airflow drops.
Warning! Never touch the coil with the poker or anything metal — damage to the coil may occur. Brush herb off with a soft brush, and run the unit empty for 1–2 cycles to burn off residue.
Make sure the device is off and fully cool before cleaning.
Tap out the bowl and clear its center hole with the poker — after each session is ideal, every few sessions at minimum.
For stubborn residue, soak the bowl in 99% isopropyl alcohol or use a cotton swab lightly dampened with iso, then let everything dry completely before use.
Wipe the body down with a dry or barely damp cloth.
For adults 21+ only. Keep away from children and pets at all times.
The heating chamber gets hot in use — don't touch it directly, and let the device cool before clearing or pocketing it.
Never touch the coil with the poker or anything metal.
Use only the included USB-C cable with a standard adapter. Do not overcharge or charge unattended overnight.
Do not drop, crush, puncture, incinerate, or attempt to repair/modify the device.
Not submersible — keep it out of standing water.
Warranty
Every Dip Devices device carries a 1-year limited manufacturer warranty against defects in materials and craftsmanship. Glass that arrives broken or defective is covered if you report it within 14 days of delivery. Consumable parts — igniter coils, glass bowls, and mouthpieces — wear with normal use and aren't covered; replacements are listed above. Register your device to activate your warranty. Full terms: Dip Devices warranty.
Making a claim:email a warranty claim with your order number (or store and purchase date), a description, and a photo or short video of the issue. Get an RMA from us before returning anything — packages sent back without one can't be processed.
Email support@dipdevices.com — we reply within 2 business days. Phone (US): 844-922-VAPE (8273).
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